| Frequently Asked Questions |
| SiteMap |
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"World-Wide
Mail Order Service - How long does that take ?" |
| We Say |
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| "We aim to provide a prompt
world-wide mail-order service for our customers around the world. We try to dispatch all
orders within five working days of the order being placed. We try to carry full stocks of
all our products but occasionally we miscalculate, and then the maximum restocking time
would be three weeks. lf this happens we will notify you and check if you still wish us to
process your order." |
| You Say |
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| "Why should I buy your
products directly from you ?" |
| We Say |
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| "Because in Britain our
products are not generally available through the trade and because if you buy direct from
us you will be on our mailing list. You will then get our newsletters, details of new
releases, and special offers, which run from time-to time. For over-seas customers small
parcels often do not attract import duty, and almost invariably our kits cost less
directly from us than they do via dealers." |
